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Support

Contact Support

Last updated 2026-07-09 1 min read

For anything not answered by Troubleshooting or the FAQ, reach out directly.

How to contact support

Email Tarc support — see the Contact page for the current address and what to include (account email, a description of the issue, and any relevant screenshots help resolve things faster).

Account and data requests

For account deletion, use Profile → Delete Account in the app directly (see Account Deletion) — this is faster than requesting it by email. If you can't access the app, email support with the subject "Delete my account" from the address associated with your account.

Bug reports

Include what you were doing when the issue occurred, what you expected to happen, and what actually happened — this level of detail is far more useful for fixing a bug quickly than a general description.

Response channel

Tarc is a small, independently-run project — support is handled directly by email rather than through a large support ticketing system.

Frequently asked questions

What's the fastest way to delete my account?

Directly in the app via Profile → Delete Account — this is faster than requesting it by email, though email is available if you can't access the app.

What should I include in a bug report?

What you were doing when the issue occurred, what you expected to happen, and what actually happened — specific detail resolves issues faster than a general description.

Is Tarc support handled by a large team?

No — Tarc is a small, independently-run project, and support is handled directly by email.

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